How to Order
1. Log in to our website www.secretshoppersuk.com with your membership details.
2. Simply chose an item from our hand picked selection or request an item to be added to your bag especially for you.
3. Once item is added to your bag, submit it your Personal Shopper so we may secure items for you
4. We will confirm availability of your requested item and ask you to proceed to enter your address details for delivery.
You can then continue to make payment via card or bank transfer
1. Confirm your order to us on the page or send us a private message including your delivery address and phone number.
2. We will send you an invoice with all payment details once item is purchased. Please note once we receive payment confirmation, we will dispatch the item / items to you.
Delivery is within 14 working days of payment receipt – may vary with destination country.
Modes of Payment:
1. We accept all credit card payments on our website (0.99% surcharge applies).
2. We accept all debit card payments on our website (0.75% surcharge applies).
3. We accept all AMEX card payments on our website (1.49% surcharge applies).
5. Pay via Pay Pal (3.4% surcharge applicable).
5. Online payment into UK accounts can be made in UK or through remittance from abroad.
6. Payment in Pakistan can be made in PKR into any branch at MCB Pakistan.
7. Conversion rate charged for payments made in PKR will be higher than current rate available through local moneychangers.
This is because we pay interbank rates for receiving funds from abroad
TERMS & CONDITIONS
(for complete terms please refer to our website/ Facebook Group):
* All sales are final and subject to stock availability.
* Returns or exchanges will be in line with terms of the retailer / designer from whom the item is being purchased on your behalf
* We guarantee the authenticity and condition of all items up to delivery.
* Goods will only be delivered to you on receipt of complete payment.
* Upon confirmation of order, you are legally bound by our terms and conditions agreement that is available to view on our website and Facebook page
* You are liable to make full payment, as per price stated on our website / Facebook page and any other applicable charges conveyed to you, once you confirm your order
* Cancellations are only allowed in circumstances where item bought is returnable to retailer / designer. In such an instance you are liable to pay applicable service or any other charges incurred by the us. Please refer to full terms for service charges structure.